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Privacy Policy

PLEASE READ OUR PRIVACY POLICY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THE TERMS AND CONDITIONS LISTED HEREIN.

What is this Privacy Policy for?

The Privacy Policy is for Wow Incentives & Events (PTY) Limited, Registration Number: 2010/002513/07, having its registered address at Constantia Office Park, Gateview House A2, Vlakhaas Ave, Weltevreden Park, 1709.

This Privacy Policy describes our policies and procedures on the collection, processing, storage, use and disclosure of your information when you use the Service and tells you about your privacy rights with respect to your Personal Information.

In adopting this Privacy Policy, we will take appropriate and reasonable technical and organizational steps to prevent unauthorized access to, or disclosure of, your Personal Information.

By continuing to use our Services you agree that we may “collect, collate, process and/or store” your personal information for, amongst other things:

  • the purpose of providing you with access to our website and the website content;
  • the purpose of providing you with access to our mobile applications and its content;
  • the purpose of providing you with access to our RSVP / registration website;
  • the purpose of providing you with travel arrangements; and
  • any of the purposes provided herein.

Where there are reasonable grounds to believe that your Personal Information has been accessed or acquired by any unauthorized person, we will notify the relevant regulator and you, unless a public body responsible for detection, prevention or investigation of offences or the relevant regulator informs us that notifying you will impede a criminal investigation.

When we notify you that your Personal Information has been accessed or acquired, we will provide you with sufficient information to allow you to take protective measures against the potential consequences of the compromise.

We reserve the right to modify, add or remove certain sections of this Privacy Policy and we encourage you to visit this Policy on a continuous basis to familiarize yourself with this Policy.

Personal Data

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Physical Address
  • Passport number / ID number
  • Usage Data

Usage Data

Usage Data is collected automatically either generated by the use of the Service or from the Service infrastructure itself when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

While visiting our website or mobile App, you may be requested to provide certain Personal Information, which identifies you as an individual (including, but not limited to, your name, contact details and email address). Such information may be collected in the following instances:

  • when you submit an enquiry form, we will request mandatory identifying information (including your name and email address);
  • when you register on our mobile application we will request mandatory identifying information (including your name and email address);
  • when you register on our RSVP site, we request personal information in order to finalize travel reservations on your behalf;
  • voluntarily when you sign up for our newsletter;
  • when you submit any information via our website, email address or via a call to our telephone number; and
  • when you browse the website

You acknowledge that all Personal Information processed by us may be stored by us.

 

We will only use the information you provide for our legitimate business purposes, which may include but is not limited to;

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To manage Your requests: To attend and manage your requests to us or to keep active communications with you while you are our contracted client.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We treat all your Personal Information as confidential. We do not sell, trade, or otherwise transfer to outside parties, however we may share your personal information in the following situations;

  • to approved third party providers where required by law
  • to our agents, our website hosting and software development partners, advisers, service providers and suppliers (our Search Engine Optimization agency, creative, brand, digital and media agencies) Microsoft, Google and other research agents, as well as other third-party service providers who assist us with operating our website;
  • to monitor web traffic – web servers serving the website automatically collect information about pages you visit. This information is used for internal review, to tailor information to individual visitors and for traffic audits;
  • to government and law enforcement agencies, where the law requires that we disclose your Personal Information to a party, and where we have reason to believe that a disclosure of Personal Information is necessary to identify, contact or bring legal action against a party who may be in breach of the Privacy Policy or may be causing injury to, or interference with (either intentionally or unintentionally), our rights or property, other users, or anyone else that could be harmed by such activities; and
  • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your consent: We may disclose your personal information for any other purpose with Your consent.

Your information, including Personal Data, is processed at Wow’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Wow will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Wow will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. tracking technologies used are beacons, tags, and scripts to collect and track information to improve and analyze our Service. the technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our Service may use cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These cookies are essential to provide You with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

As a Data Subject of Wow Incentives & Events (Pty) Ltd (WOW) you have the right and responsibility to ensure that the Personal Information we hold about you is accurate. In the absence of evidence to the contrary, we will assume that the information you have provided to us is accurate. At your request and where the law requires us to do so, you can exercise your Data Subject rights as per the following, subject to verification and validation of your identity:

  • request access to your Personal Information;
  • request rectification of your Personal Information;
  • request deletion, as permitted by law, of your Personal Information;
  • request restriction of processing of your Personal Information;
  • object to processing of Personal Information as permitted by law; and
  • lodge a complaint as it pertains to the processing activities of your Personal information

In order to exercise any of the above, you can contact us at info@wowie.co.za.

In cases where consent was given, you have the right to withdraw consent at any time.

  • Communication, engagement and actions taken through external social media platforms that Wow participates on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
  • Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.
  • This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
  • This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs.
  • Users are advised to take caution and good judgement before clicking on any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
  • We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

The security of your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  • Users contacting our website, mobile application or RSVP / registration sites and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your Personal Information is kept private and stored securely until a time it is no longer required or is of no use. Every effort has been made to ensure a safe and secure form to email submission process, but we advise users using such form to email processes that they do so at their own risk.
  • This policy may change from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  • For any further information regarding this Privacy Policy, please contact Wow at info@wowie.co.za
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